Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. 

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

  • Products with obvious signs of use, dirt, broken
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. It usually takes up to 7 working days to credit the amount. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at thedesiflea@gmail.com.

Sale items (if applicable)

Only regular-priced items may be refunded and returned, unfortunately, sale items cannot be refunded/returned.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at thedesiflea@gmail.com and send your item to: Shop No 95, H Avenue, Global City, Rustomjee School Rd, opp. Siddhivinayak Mandir Road, Evershine Global City, Dongarpada, Rustomjee Global City, Virar West,, Thane, MH, 401303

Shipping

To return your product, you should mail your product to: Shop No 95, H Avenue, Global City, Rustomjee School Rd, opp. Siddhivinayak Mandir Road, Evershine Global City, Dongarpada, Rustomjee Global City, Virar West, Thane, MH, 401303

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.